by Long gone are the days when users blindly trusted what tech companies claim without proof. Transparency is key here, especially when it comes to privacy.
For this reason, more and more of the best VPN providers regularly subject their software to an external audit.
To maintain user trust, NordVPN, one of the most popular VPN services, called an independent cybersecurity company to test its no-logs claims.
Industry-leading auditing firm Deloitte confirmed that the VPN provider adheres to the data processing practices stated in its statement Privacy Policy (opens in new tab) since no violations of the law were recognizable.
This is the third time the provider has undergone a no-logs audit since 2018.
Transparency – a necessity for users
“Our users need to know they can trust us. When people use a VPN service, they need to know that it doesn’t monitor their data. You must have confidence in the security and effectiveness of its functions and infrastructure. That’s what our audit process is all about,” says Vykintas Maknickas, product strategist at NordVPN.
A no-logs policy is an important feature to consider when signing up for a VPN. This is especially important when the main reason for such a purchase is to protect your online privacy as much as possible.
While some logs are unavoidable, a no-log VPN should guarantee these are limited to basic data like the number of users connecting to the same server and the email address associated with a user account — and certainly not not on activity data such as the websites you visit.
The ultimate goal of a no-log privacy policy is to ensure that even if a malicious hacker or government manages to obtain this data, no sensitive information about users is leaked. There just won’t be any details like that.
Deloitte conducted its assessment between November 21 and December 10 last year.
The approach was a mix of interviews with NordVPN staff and in-depth reviews of all relevant settings and features.
This includes all of NordVPN’s server types and their configurations – standard, double VPN, obfuscated servers, onion over VPN, and P2P-optimized servers – as well as all privacy-related settings such as SmartPlay and the malware blocking tool.
The consulting firm concluded that NordVPN’s “configuration of IT systems and management of supporting IT operations” is properly prepared in accordance with their privacy policy claims.
“We are very pleased to receive the Deloitte seal of approval, which proves that we really mean business when we talk about data protection,” said Maknickas.
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